I scratch my head for 2 hours trying to figure out what was going on. Finally found it. Hopefully this helps someone.
Here’s my situation:
Fiber modem went out Friday afternoon came back on Friday night went back out Saturday evening for good, spectrum came installed a new fiber modem ont device this evening. Had connectivity from their modem with good ping test. Connected modem to GCC, GCC and 2 7661E APs booted fine and had connectivity for about 1 minute. Then would lose all connectivity and ping ability. Devices could see them and connect but no internet. Was to the point of resetting the GCC. Was going through and double-checking all the wan settings and found this turned on. Soon as I turned it off everything came back online and it’s been fine since. I don’t know if it was with the new software update that was done, but I had a successful GCC upgrade on the 14th In between ont going out. Android phones showing unable to connect due to security settings.
Now thinking about it maybe this was my issue all along after the software update but maybe not. Stayed online for 16hrs after update. Also 2 unused wan ports were turned on which I think contributed to the picture above.
I just checked and I have two GCC’s on 1.0.7.10 and that feature is turned on and they are working fine. One is in production (only 3 users currently) and one on the bench about to go into production. They both are passing traffic just fine. Both devices have just one WAN connection. Just for grins you might check that [Policy Routing > Policy Pool] and see what those settings are. Thanks for the info. I will keep this in mind if I see similar problems.
I checked and I still have all three interfaces listed with the weight set to one for each WAN. I only have one WAN connected. As I read that note under the Advanced WAN settings, if you do not have multiple WAN connections, then I see no reason to have that turned on. It is strange that my two are on, and not seeing any issues, and you have to disable it to make your issues go away. If this GCC is not in production, you might try and enable another WAN and see if it makes things run more smoothly. The problem might be that you only have one WAN enabled. As the note states “This function is effective only when the device has multiple WAN ports enabled”. This option turned on with only one WAN enabled may be confusing the GCC. Just a thought.
I’ll try enabling all the wan ports then setting them all to the same weight. I never had an issue until this update. So I’m guessing a setting was changed during the update.
