Never do business with Subcarrier Communications in New Jersey. I’ve had issues with this site since day one. Last year all the grounding was replaced, but was not deep enough to actually work. The soil is sandy and lots of shell, also water on two sides. I was told that the ohm tolerance was well within code. But the problem is, the soil does not disperse the power across the soil when the tower takes 2.2 gigawatts of flux capacitor volts of electricity. I have even run my own grounds, even isolated my equipment from actually touching the tower itself, Grounded Ethernet surge suppressors. This site has two shelters. I was forced to move into a rebuilt shelter, because of this I was forced to completely rewire the site because everything was wired up for the other side of this tower (self standing) but the radio station that I supplied service to, did not move because Subcarrier does not want to fork out the cash for him to move the wiring around the other side of the tower, same for me they didn’t pay for anything, yet they forced me to move. I was using a 60ghz ptp to supply the other shelter with connectivity, to keep from have to run 200ft of wire up and around the tower. Well this strike killed everything.
Er4
2 UISP switch’s
2 60ghz radios
4 rockets
Toughswitch 5
Monitor
Desktop
And the cable modem didn’t die! First time ever. I used to run fiber, but I changed it to a cable modem to prevent the $16k charge, I waited until the contract was finished. I’m almost to the point of shutting down the wisp because I have no confidence that if I move to a better tower that I’ll not have the same issues. If I move to a new tower, I’ll not be able to climb it and change radios, I’ll then have to pay someone because the new site I have started working with is an AM tower, but has much better grounding. This tower is 410ft, but the am is 600ft (300 up 300 down, I don’t know much about this, it’s how it was explained to me).
I’ve been dealing with this site for 5 years, Ive lost so many customers because of the outages. I’m ready to give up because no matter what I try, nothing works. Anyone have an suggestions on the grounding? I wish ubiquiti would add grounding lugs to the radio, instead of relying on the Ethernet cable to ground it with a drain wire. I use really good quality cables that are premade to order.